Cancellation Policy
Cancellation rules may differ depending on the tour package or service you book. Before confirming your booking, we suggest checking the specific terms related to that package.
You can cancel your booking directly from our website. If you face any issues, you can contact our support team and we will help you with the process.
Please note that cancellation requests may take some time to process, depending on the type of service booked.
Cancellation Charges
Cancellation charges depend on how early you cancel your booking:
- More than 30 days before travel - 25% of total package cost
- 30 to 15 days before travel - 50% of total package cost
- 15 to 7 days before travel - 75% of total package cost
- Less than 7 days before travel - No refund
- No show - No refund
If a booking is cancelled after the allowed time or not used, full charges may apply.
Refund Policy
If your booking is cancelled as per the policy, the refund will be processed based on the terms shared at the time of booking.
Refund timelines:
The time may change depending on the service provider.
Additional Charges
In some cases, cancellation or modification charges may also apply from our side, along with charges from airlines, hotels, or other providers.
Important Points
- Any booking charges, service fees, or administrative costs may not be refundable.
- If a booking is not used for any reason, full charges may apply.
- In case of natural calamities, refunds may not be possible.
Special Cases
- If travel is affected due to lockdown or a positive COVID report before travel, rescheduling of land packages may be possible. Valid proof is required.
- For flight bookings, airline rules will apply in such situations.
Booking Acceptance
We reserve the right to accept or reject any booking. If a booking is not confirmed, any unused amount paid by you will be refunded.